Complaints

Product Compliance

SCENSO are assessed carefully and comply with EU safety regulations, and health and environmental requirements. To ensure all products meet the European qualification criteria, we perform quality assurance tests. These tests have been performed by independent and certified testing institutes.

One of the main requirements is for products to be safe. Obviously, safety is subjective and there are a number of ways presented to assess safety. Where specific product directives (EU or EC) exist for the products, these are applicable. Specific product legislation can be divided into CE regulations and other, non CE regulations.

The most common CE directives are Toys, Personal Protection Equipment (PPE), Medical devices, Radio Equipment Directive (RED), Low Volt, RoHS, and Electromagnetic compatibility (EMC).CE marking is prohibited for products not covered by any CE directive, such as Food Contact Articles (FCA), Cosmetics & Personal Care products, and General Safety items, covered by the REACH directive.REACH means Registration, Evaluation, Authorisation, and Restriction of Chemicals. It is a regulation of the European Union, adopted to improve the protection of human health and the environment from the risks that can be posed by chemicals while enhancing the competitiveness of the EU chemicals industry.

The road to product safety and regulatory compliance:  

  • Product Preselection
  • Sample Evaluation
  • Risk assessment (Quality alignment)
  • Pre-production sample
  • Sample evaluation
  • PASS: Start production
  • Inbound random inspections
  • Stock released for sale

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