QUALITY AND ENVIRONMENTAL PROTECTION POLICY
“SCENSO” d.o.o., since its establishment in 1996, has based the beginning of its growth, business expansion, development of its sales network, and enrichment of its product range on the following foundations:
- High-quality and continuously improved teamwork among all employees in the company,
- Continuous improvement of employees’ skills in all areas of business,
- Care for employees at all levels of the organizational hierarchy, from the lowest to the highest,
- A disciplined and dedicated approach to business responsibilities, precise definition of each employee’s function, and clear accountability in every business situation,
- Building strong partnerships with all clients, many of whom remain active and loyal customers of Scenso even after 20 years of cooperation,
- Import and distribution of the highest quality goods and the most well-known global brands,
- Strategic cooperation with the largest European manufacturers and traders of promotional materials,
- Maintaining relationships with competitors with the highest level of respect,
- Our strength lies in the fact that, from the very first day of Scenso’s existence, we have viewed our employees as equal partners who contribute through their work to team spirit and continuous business success.
The four fundamental pillars of SCENSO d.o.o.’s quality and environmental policy, representing our values and key success factors, are:
- Trust of our customers
- Professionalism
- Productivity
- Commitment of all of us
The implementation of the EN ISO 9001:2008 standard has contributed to an even greater level of professionalism within the business organization, with emphasis on the global business environment, which is becoming increasingly complex and challenging.
Our business policy commitment is “At the service of your brand”, so that we can always meet our customers’ requirements and fulfill them in the way that suits them best.
From the beginning of the business process (receipt of goods requests, sending offers to customers, written confirmation of orders by customers, branding, organizing loading and transport of goods, issuing invoices, posting invoices, and receiving customer payments for the specified goods), our employees and team spirit enable customers: minimal involvement in the business process itself, guaranteed accuracy and quality, along with maximum understanding and flexibility in the current business environment. During the execution of our processes, attention is paid to environmental protection, aiming to minimize our impact on the environment.
Our strategic goals are based on:
- To be among the leading suppliers of promotional materials in Serbia
- Expansion of sales within the region
- Continuous expansion of the product range, while meeting the needs and expectations of clients
- Importing only high-quality products
- Continuous building and maintenance of the “SCENSO” d.o.o. brand
- A firmly established business policy “At the service of your brand”
- “SCENSO” d.o.o. has aligned its operations with the requirements of EN ISO 14001:2004 and continuously reviews its business activities, while constantly improving its quality and environmental management system.